Privacy Policy

Golden Hearts Foundation
Tanga, Tanzania
Last Updated: Dec 03, 2025

Golden Hearts Foundation (“we,” “our,” or “us”) is committed to safeguarding the privacy and personal information of all visitors, donors, volunteers, and beneficiaries who interact with our platform. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or use our services.

1. Information We Collect

1.1 Personal Information

You may provide personal details when:

• Making a donation
• Creating an account
• Contacting or communicating with us
• Subscribing to newsletters
• Registering as a volunteer

This may include:

• Full name
• Email address
• Phone number
• Physical address
• Payment or donation details
• Identification documents (only when required and approved by you)

1.2 Non-Personal Information

Automatically collected data includes:

• IP address
• Device and browser details
• Website usage statistics
• Pages visited
• Time spent on pages
• Referring websites

1.3 Cookies

We use cookies to enhance user experience, improve performance, and remember preferences. You may disable cookies from your browser settings.

2. How We Use Your Information

• To process donations securely
• To send receipts and donation confirmations
• To communicate updates and newsletters (if subscribed)
• To manage volunteer operations
• To improve website functionality and security
• To comply with legal and organizational obligations

We never sell or trade your personal information.

3. Sharing of Information

3.1 Service Providers

We may share data with trusted partners who support:

• Payment processing
• Email and communication services
• Data management
• Hosting and security

3.2 Legal Reasons

We may disclose information if required by law, government authorities, or court orders.

3.3 Partner Organizations

When you choose to assist specific orphanages, we may share necessary information (with your permission) to facilitate the support.

4. Donation and Payment Security

All donations are processed through secure, encrypted systems. Golden Hearts Foundation does not store full credit card or mobile payment information.

5. Data Protection and Storage

We implement strong administrative and technical safeguards to protect your personal information. Data may be stored on secure servers located within or outside Tanzania.

6. Your Rights

You may:

• Request access to your information
• Correct inaccurate personal details
• Request deletion (where permitted by law)
• Withdraw email subscription consent
• Disable cookies anytime

7. Children’s Privacy

We do not knowingly collect personal information from children under 13 without guardian consent. Information related to orphans is treated with strict confidentiality.

8. External Links

Our website may contain links to other websites. We are not responsible for their privacy practices and recommend reviewing their policies.

9. Policy Updates

We may update this Privacy Policy occasionally. The “Last Updated” date will reflect any changes.

10. Contact Us

For any questions or concerns, contact:

Golden Hearts Foundation
Tanga, Tanzania
Email: info@goldenheartsfoundation.org
Phone: +255 621 422 997
Website: https://goldenheartsfoundation.org